scheduling/cancellation policy

At Wexford Massage Therapy  I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all of my clients, I have adopted the following policies:

​​24 hour advance notice is required when canceling an appointment This allows the opportunity for someone else to schedule an appointment. A cancellation fee of €25 will charged if 24hr advance notice is not given.

Arriving late: Appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session, however I will do my best to satisfy the scheduled time.

Please arrive 10 min early on your first visit to fill out a GDPR consent and medical history form. 

I Share office space with 3 other physios. If you are booking on line, I will do my utmost to ensure I have adjusted my schedule to when treatment rooms are available. Should a conflict arise I will notify you as soon as possible to find a time that is convenient to you. If you have any queries about this please contact me directly on 087 774 4568.

When you refer 3 friends or family you get your next massage half price. They must mention your name when booking their massage. 

 

privacy/data processing policy

(GDPR)

what information I collect about you

why I need your data

how long i store your data

Wexford Massage Therapy collects and processes sensitive, healthcare related personal data, in order to form an opinion about your presenting condition and to create a personalized treatment plan. This data is required by law to be retained for a period of 7 years after your last appointment.

Your personal data may be shared with other medical personnel who referred you for massage, for example Physiotherapist, General Practitioner, or Osteopath. Other examples of people with whom your data may be shared are; your legal advisors, insurers, employers, team/club medical staff and management. Your data will not be shared with any third party outside the clinic without getting your permission to do so.

 

Contact and credit card data is collected in order to process gift voucher purchases and to pay for treatments online.  This data is processed securely through PayPal, not by Wexford Massage Therapy. For PayPal privacy policy please see https://www.paypal.com/webapps/mpp/ua/privacy-ful.

Your contact details may be used to contact you regarding appointment times and relevant follow-up. Your details may also be shared with third-party websites such as Facebook, to contact you directly regarding scheduling and relevant follow-up.

marketing

I would occasionally like to send you updates and information about products and services.  If you consent to marketing you may opt out at any time by emailing wexfordmassagetherapy@gmail.com.  

your rights

You have the right to request a copy of the data I hold about you. If you would like a copy of some or all of your personal information, please email wexfordmassagetherapy@gmail.com. I want to make sure that your personal data is accurate and up to date. You may also ask to correct or remove data you think is innaccurate.

If you are not satisfied with my response or believe I have processed your personal data not in accordance with the law you can make a complaint to the Data Commissioners Office.

cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.  This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org pr www/allaboutcookies.org. You can set your browser not to accept cookiesand the above websites can tell you how to remove cookies from your browser.  However, some of my website features may not function as a result.

other websites

My website contains links to other websites.  This Privacy Policy applies only to this website. So when you link to other websites you should check their privacy policies.

Changes to my privacy policy

I keep my privacy policy under regular review and will place any updates on this web page.

data protection officer

Leanne Harpur is the Data Protection Officer for Wexford Massage Therapy

For questions or concerns regarding this Privacy Policy please contact me in writing at www.wexfordmassagetherapy@gmail.com.

 

 

 

referral policy

Wexford Massage Therapy

Unit B3

Clonard Village

Wexford Town

Wexfordmassagetherapy@gmail.com

087 774 4568